Tk499 Terms & Conditions — What You Need to Know Before You Play

1 Introduction & General Terms

Tk499 (referred to as "we", "the platform", or "the site") is an online gaming and entertainment platform based in Bangladesh. These terms and conditions apply to all use of tk499's services.

These terms form a legally binding agreement between you (the user) and tk499. By registering or using the site, you confirm that you have read, understood, and agreed to these terms.

Access to tk499's services is conditional and may be modified or withdrawn at any time. If a user breaches these terms, we reserve the right to suspend or close their account.

2 Account Registration & Terms

When creating an account on tk499, you must provide accurate and complete information. Registering with false or misleading details is strictly prohibited.

• Each person may register only one account. If multiple accounts are found under the same individual, all will be closed and the balances may be forfeited.
• A valid mobile number and email address are required to create an account.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• Selling, transferring, or lending your account to another person is strictly prohibited.
• As part of its KYC (Know Your Customer) process, tk499 may request a form of ID or other documentation. Failure to comply may result in withdrawal requests being placed on hold.
• If any of your account details change, please notify our support team immediately.

3 Deposit Rules

Please read the following rules carefully before making a deposit on tk499. Following the correct process keeps your transactions fast and secure.

• The minimum deposit amount is BDT 100 (one hundred taka).
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits must be made from a mobile number registered in your own name. Deposits via third parties are not accepted.
• Deposits are usually credited instantly. If there is a delay, contact support with your transaction ID.
• No additional fees on any deposit.
• Money laundering or depositing funds from illegal sources is strictly prohibited.

4 Withdrawal Rules

Withdrawing your winnings from tk499 is straightforward and transparent. However, certain conditions must be met before a withdrawal can be processed.

• The minimum withdrawal amount is BDT 300.
• Withdrawals must be made to the same mobile number used for the deposit.
• KYC verification may be required before your first withdrawal.
• To withdraw bonus funds, you must meet the specified wagering requirements (see the Bonuses section for details).
• Tk499 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• Standard withdrawals are processed within 30 minutes to 24 hours.
• The maximum daily withdrawal limit is BDT 1,00,000. Amounts above this require special approval.

5 Bonus & Promotion Terms

Tk499 bonuses and promotions offer exclusive benefits to members. Each bonus comes with specific terms that must be followed.

• Welcome Bonus: A 100% match bonus is available on your first deposit. To withdraw this bonus, you must wager 10x the combined deposit and bonus amount.
• Reload Bonus: The weekly reload bonus carries an 8x wagering requirement.
• Cashback: No wagering requirement on cashback offers.
• Free Spins: Winnings from free spins require a 5x wager before withdrawal.
• Multiple bonuses cannot be active at the same time.
• Bonuses are valid on eligible games only. Different terms may apply when using bonuses in Live Casino.
• If bonus abuse is suspected, the bonus and any associated winnings may be forfeited.
• Bonus offers are valid for a limited time. Expired bonuses are automatically cancelled.

6 Gaming Rules

All games on tk499 operate in accordance with international RNG (Random Number Generator) standards. Outcomes are determined entirely at random — no manipulation of any kind.

• There is no possibility of result manipulation. All games are operated through certified providers.
• If a game is interrupted due to a technical error, that round may be voided and the bet refunded.
• Deliberately exploiting game systems or using bots and automated software is strictly prohibited.
• Collusion or coordinated strategies across multiple accounts in the same game are prohibited.
• Game rules and payout rates are listed on the relevant game page.
• In Live Casino, the dealer's decision is final.

7 Responsible Gaming

Tk499 believes gaming should be a healthy form of entertainment. We want our members to enjoy the experience responsibly and within their limits.

• You can set daily, weekly, or monthly deposit limits at any time.
• A cooling-off period is available, ranging from 24 hours up to 30 days.
• Once a permanent self-exclusion request is submitted, the account cannot be reopened.
• If you notice signs of problem gambling, contact our support team immediately.

For more information, visit our Responsible Gaming Visit the page.

8 Privacy & Data Protection

Protecting your personal information is a top priority for us. tk499 will never sell your data to any third party.

• Information provided during registration is used solely for service delivery and verification purposes.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by law.
• For more details, visit our Privacy Policy read it.

9 Account Suspension & Closure

Tk499 may suspend or permanently close your account without prior notice for any of the following reasons:

• Violating these terms and conditions.
• Registering with false information.
• Operating multiple accounts.
• Evidence of bonus abuse or fraudulent activity.
• Conducting illegal or suspicious financial transactions.
• Attempting to hack or manipulate the system.
• Being a minor or managing an account on behalf of a minor.

10 Dispute Resolution

If you have a complaint or dispute, please contact our support team first. We are always committed to reaching a fair resolution.

• All complaints must be submitted within 30 days of the incident.
• In the event of a dispute over a game result, server logs will be treated as the final and definitive evidence.
• Transaction records are the primary reference for any financial disputes.
• If unresolved, the matter will be referred to international arbitration.

11 Right to Amend Terms

Tk499 reserves the right to update these terms and conditions at any time. Any changes will be posted on the site, and the "Last Updated" date will be revised accordingly.

Continued use of the site after any changes will be considered as your acceptance of the updated terms. We recommend reviewing this page regularly.